Privacy Policy

Welcome to Telemetry ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.telemetryagency.com ("Site") and use our services, as well as in other situations or interactions with us.

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This Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer, and/or provide you with access to it. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

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Note: This privacy notice is not intended to apply to the processing of personal information of Telemetry employees, which is dealt with under our separate workplace privacy policy.

Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website

• Subscribe to our newsletters or marketing communications

• Contact us through customer support channels

• Use our products or services

This information may include:

• Name and contact information (email address, phone number, mailing address)

• Payment information (credit card details, billing address)

• Company information (company name, job title, business address)

• Professional information (industry affiliations, publicly stated positions on business or industry matters)

• Information about articles, publications, or content you may have authored or contributed to

• Communication preferences

• For employment purposes: employment history, education, work eligibility status, references

• Any other information you choose to provide

Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers

• Browser type and version

• Operating system

• Referring/exit pages and URLs

• Pages viewed and time spent on pages

• Click-stream data

• Date and time stamps

• Crash reports and performance data

Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, though disabling cookies may limit certain features of our website.

We use the information we collect for the following purposes:

• Providing Services: To deliver, maintain, and improve our products and services

• Account Management: To create and manage your account, process transactions, and provide customer support

• Communication: To send you technical notices, updates, security alerts, and administrative messages

• Marketing: To send promotional communications about our products, services, and events (you may opt out at any time)

• Personalization: To understand your preferences and customize your experience

• Analytics: To analyze usage patterns and improve our website and services

• Security: To protect against fraud, unauthorized access, and other security issues

• Legal Compliance: To comply with legal obligations and enforce our terms and policies

We do not sell your personal information to other companies. We will not share your personal information with other companies for their marketing purposes without your consent. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting services, customer support)

• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets

• Legal Requirements: When required by law, legal process, or government request, or to protect our rights, property, or safety

• With Your Consent: When you have given us explicit permission to share your information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Regular security assessments and audits

• Access controls and authentication mechanisms

• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you. We provide you with reasonable access to the personal information maintained about you.

• Correction: Request correction of inaccurate or incomplete information. We provide you with a reasonable opportunity to correct, amend, or delete information where it is inaccurate.

• Deletion: Request deletion of your personal information

• Portability: Request a copy of your information in a structured, machine-readable format

• Objection: Object to our processing of your personal information

• Restriction: Request restriction of processing under certain circumstances

• Withdraw Consent: Withdraw consent for processing where we rely on consent

We may limit or deny access to personal information where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of third persons would be violated.

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To exercise these rights, please contact us at hello@telemetryagency.com. We will respond to your request within the timeframe required by applicable law.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

You may opt out of receiving promotional or marketing communications from us at any time by:

• Following the unsubscribe instructions in the emails we send

• Contacting us directly at the contact information provided below

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relations.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Telemetry
28175 Haggerty Road, Novi, MI 48377
Email: hello [at] telemetryagency.com